You need to ensure that you have met the requirements of the Terms & Conditions of the bonus offer, such as using the required code when registering and activating your account through the email/SMS that was sent to you.

Also, keep in mind that this site is part of the ProgressPlay network and you can only receive 5 registration bonuses total in casinos that fall under our umbrella.

You can find the list of sites under our Network under the Terms&Condtions, specifically Section B. Definitions Point Company Network.

If you have met the above requirements but didn't receive your bonus, please provide us with a screenshot/link to the offer so one of our agents can assist you.