As part of our customer interaction requirements, the UK Gambling Commission requires us to know our customers extensively so we can provide you with the best possible service and to ensure that gambling is fair, transparent, free of illegal activities and protects the vulnerable. We understand that these requests may seem intrusive however we want to keep crime and money laundering out of the gambling industry, or our customers falling into financial difficulty.

As we use electronic age verification checks to ensure that you are of the legal age to gamble before you deposit, we can confirm your identity, and don’t need to inconvenience you with requests to send us your documents. However, we are legally bound to verify our customers.

Our verification measures are implemented to protect you from online fraud, safeguarding your account, personal information, and funds, and so that we can certify the methods used for depositing and withdrawing with us belong to the owner and are in possession of the owner.

These requirements are in line with our licensing verification procedures and regulations, whereby we are obligated to verify our customers. This verification is applied to all accounts within our network and as this is not a physical verification, we must take all necessary measures to protect your funds and personal details.